Ashley Wainscott is the CEO and Founder of Simply Sold, an award winning renovation firm that has built a simpler and more effective construction process. Ashley joins us on this episode to discuss strategies to push through difficult times, the “trickling down” effect, and her tips for building a company from the ground up.
The Magic of Making Customers Happy
Shep Hyken is the author of seven books, a frequent keynote speaker, and the Chief Amazement Officer at Shepard Presentations. He joins us on this episode to discuss his tenants of a great customer experience, how he approaches hiring top talent, and the importance of not overlooking the small details.
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Cleaning Up Your Business
Mike Michalowicz is the author of Fix This Next, a former columnist for the Wall Street Journal, and a Business Makeover Specialist with MSNBC. He joins us on this episode to share his insights into how a “lack of things” can become our greatest asset, how to identify your biggest problem as an entrepreneur, and how leaders can leverage humor.
Leading Leaders
Karin Hurt is the CEO of Let’s Grow Leaders and an Inc. Magazine Top 100 Leadership Speaker. She joins us on this episode to share what initially drew her into the field of leadership development and how she ended up focusing on the importance of “leading leaders.” We discuss how to get results in the workplace that last, how to prioritize your time using the “MIT” concept, and ways to create psychological safety in the workplace.
Embracing a Growth Mindset
Scott Dust is the Chief Research Officer at Cloverleaf and a Professor of Management at Miami University. He joins us on this episode to discuss how the ongoing pandemic has created the opportunity for us to adopt and embrace a growth mindset. Additionally, we discuss how to practice self-leadership, considerations to take when creating your approach to leadership, and how our cognitive biases can skew our opinions of “good leaders.”
Keep Training Weird
Kelly McCutcheon is the VP of Training at Hopdoddy Burger Bar. She joins us on this episode to discuss Hopdoddy’s approach to talent development in the hospitality industry. We also discuss how COVID-19 impacted their business and how their leadership team coordinated their response across multiple states and more than 30 restaurant locations.
